Building the Foundation: Needs Analysis for Evergreen Co

This project focused exclusively on performance analysis, not course development, to determine whether training was the appropriate solution.

Developed for a fictional organization, Evergreen Co, to demonstrate needs analysis, root cause identification, and data-driven recommendations.

🏭Conducted stakeholder interviews, employee surveys, and on-site observations
🏭 Applied performance analysis frameworks to uncover root causes
🏭 Delivered prioritized roadmap outlining training and non-training solutions
🏭 Presented findings through stakeholder summary deck and executive report
🏭 Resulting recommendations supported reduced rework and faster new-hire ramp-up

Recommendations included both training and non-training interventions, including process clarification and role alignment.

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